Terms of service
📘 Terms of Service
Last updated: November 14, 2025
🔎 OVERVIEW
Welcome to EMILIAZ! The terms “we”, “us” and “our” refer to EMILIAZ and EMILIAZ LIMITED.
EMILIAZ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
👤 SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
💍 SECTION 2 – OUR PRODUCTS
We make every effort to provide accurate and up-to-date descriptions and images of our products and services. However, colours and product appearance may vary from how they appear on your screen due to device type, screen calibration, and settings.
We do not warrant that the appearance, quality, or fit of any products or services purchased by you will meet your individual expectations or be identical to how they appear in photographs or renders.
All descriptions of products, pricing, and availability are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services that we offer to any person, geographic region, or jurisdiction.
🛒 SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase products or services from EMILIAZ. We reserve the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance and process your payment.
We must receive and successfully process your payment before we accept your order. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted and dispatched.
If we do not accept, change, or cancel an order (for example, due to suspected fraud, stock issues, pricing errors, or other reasons), we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.
Your purchases are subject to our Returns & Warranty Policy.
You represent and warrant that your purchases are for your own personal or household use, and not for commercial resale or export.
💳 SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, customs duties, import charges, shipping, or handling fees.
Prices displayed on our website may differ from prices offered in physical retail locations, pop-ups, or third-party online stores.
From time to time, promotions or discounts may apply to specific products or periods. These offers are governed by separate terms and conditions in addition to these Terms. Where there is a conflict between promotion terms and these Terms, the promotion terms will prevail for that specific offer.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You agree to promptly update your account details, including your email address and payment information, so we can complete transactions and contact you if needed.
You represent and warrant that:
- (i) the payment information you provide is true, correct, and complete;
- (ii) you are duly authorised to use the chosen payment method;
- (iii) charges incurred by you will be honoured by your payment provider; and
- (iv) you will pay all charges incurred by you at the posted prices, including shipping fees, handling charges, and applicable taxes.
🚚 SECTION 5 – SHIPPING AND DELIVERY
Shipping methods, delivery options, and estimated timeframes are described in our Shipping Policy.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processes, weather events, or other factors beyond our reasonable control.
Once we transfer products to the carrier, title and risk of loss pass to you, subject to any non-waivable rights you have under applicable consumer law.
🧠 SECTION 6 – INTELLECTUAL PROPERTY
The Services, including but not limited to all trademarks, brands, text, designs, product images, graphics, product reviews, videos, and audio, and the design, selection, and arrangement thereof, are owned by EMILIAZ, EMILIAZ LIMITED, its affiliates, or licensors, and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided in these Terms, nothing herein grants or shall be construed as granting a licence to you under any patent, trademark, copyright or other intellectual property rights of EMILIAZ, Shopify, or any third party. Unauthorised use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by EMILIAZ.
EMILIAZ names, logos, product names, service names, designs, and slogans are trademarks of EMILIAZ or its affiliates or licensors. Shopify’s names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans are the trademarks of their respective owners.
🛠 SECTION 7 – OPTIONAL TOOLS
From time to time, you may be provided access to tools or features controlled by third parties (for example, review widgets, payment add-ons, or social sharing tools). These tools are provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without endorsement.
We do not monitor or control such third-party tools and shall have no liability arising from or relating to your use of them. Any use of optional tools is entirely at your own risk and discretion. You should ensure that you have read and agreed to the terms of the relevant third-party provider.
We may offer new features or services in the future, including new tools and resources. Such features will also be subject to these Terms of Service.
🔗 SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials or links to websites, resources, or content provided by third parties. We are not responsible for examining or evaluating the content, accuracy, or policies of any third-party resources or websites.
If you choose to access third-party websites via links on our Services, you do so at your own risk. We are not liable for any harm or damages arising from your use of third-party sites, products, or services. Please carefully review the third party’s policies and make sure you understand them before engaging in any transaction.
🤝 SECTION 9 – RELATIONSHIP WITH SHOPIFY
EMILIAZ is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with EMILIAZ.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and EMILIAZ, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with EMILIAZ.
📜 SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, and certain personal information may also be processed in accordance with Shopify’s Privacy Policy, which can be found at https://www.shopify.com/legal/privacy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify and third parties, including those located outside your country of residence.
For more details on how we, Shopify, and our partners use your personal information, please refer to our Privacy Policy.
💬 SECTION 11 – FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that:
- (i) you own or have all necessary rights to the Feedback;
- (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and
- (iii) your Feedback complies with these Terms and applicable law.
We may, but are not obligated to, monitor, edit, or remove Feedback that we consider unlawful, offensive, threatening, defamatory, libellous, obscene, or otherwise objectionable.
✏️ SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information in or on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
🚫 SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
- for any unlawful, malicious, or fraudulent purpose;
- to violate any applicable laws or regulations;
- to infringe upon our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit any viruses, malware, or malicious code;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- to interfere with or circumvent the security features of the Services.
We reserve the right to suspend, disable, or terminate your account or access to the Services if we believe you have violated these Terms.
⏹ SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time, without notice, if we determine that you have breached these Terms or for any other reason at our sole discretion. You will remain liable for all amounts due up to and including the date of termination.
Sections that by their nature should survive termination (including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and others) will continue to apply.
⚠️ SECTION 15 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY EMILIAZ OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
Nothing in these Terms affects any non-waivable statutory rights you may have as a consumer under applicable law.
📉 SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, EMILIAZ, EMILIAZ LIMITED, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, SAVINGS, DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
Our total liability to you for any claim arising out of or relating to the Services or products shall not exceed the amount you paid for the product or service in the 30 days preceding the claim, except where a higher amount is required by mandatory law.
🛡 SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless EMILIAZ, EMILIAZ LIMITED, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or your use of the Services.
🧩 SECTION 18 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of any remaining provisions.
📑 SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or rules posted on our site, constitute the entire agreement and understanding between you and EMILIAZ regarding the Services and supersede any prior agreements or communications.
🔁 SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without your consent.
⚖️ SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Ireland.
You and EMILIAZ agree that the courts of Ireland shall have jurisdiction over any disputes arising from or relating to these Terms or the Services, subject to any mandatory consumer protection rules that apply in your country of residence.
🔤 SECTION 22 – HEADINGS
Section headings are for convenience only and do not affect the interpretation of these Terms of Service.
🆕 SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check this page periodically for changes. Where required by law, we will notify you of material changes.
Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.
📬 SECTION 24 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Trading Name: EMILIAZ
Business Name: EMILIAZ LIMITED
Email: info@emiliaz.com / support@emiliaz.com
Address:
77 Camden Street Lower
Dublin 2, D02 XE80
Ireland
Company Registration Number: 733168
IE VAT: IE04270299FH
GB VAT: GB475147769
DE VAT: DE459628479